Category Archive: ICRT Blog

Apr 23

ISO 26000 for social responsibility – Rwanda (East Africa – March / July 2014)

Having already implemented in 2012 and 2013 the new ISO 26000 standard for social responsibility in 2 different companies in Lebanon, I was asked this time by ISO head office Geneva to contribute in introducing the standard to Rwanda in East Africa. Prior to this job, I had graduated with an MSc in Responsible Tourism …

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Apr 08

Sustainable Tourism Ireland

As part of my activities in Sustainable Tourism Ireland, I facilitated between 2007 and 2010 a network of sustainable tourism enterprises, through the funding support of Social Entrepreneurs Ireland and the Cultivate Centre; the network reached in 2009 45 affiliated companies I organised regular events and meetings, to create networking and communication opportunities around the …

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Nov 13

How to sell excursions to UK tour operators manual released

DOWNLOAD the free manual Are you ready for business? How to sell excursions to UK tour operators-  it is packed full of useful tips and real-life examples. There are five main stages you need to go through to be market-ready: Design an excursion that will appeal to the holidaymakers that visit your destination Ensure that you …

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Nov 13

VACANCY THE TRAVEL FOUNDATION Destinations Programme Officer, Bristol

The Destinations Programme Officer will be required to manage a portfolio of projects, in different thematic areas and at different stages of development and delivery. This may range from setting up a new marine-based excursion in the Caribbean to implementing a new system to ensure the traceability of local vegetables in Turkey. The role involves …

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Nov 01

Harold Goodwin is now Professor of Responsible Tourism at MMU

Harold Goodwin is now Professor of Responsible Tourism at MMU, joining Professor John Swarbooke. He is heading the new Centre for Responsible Tourism at MMU. The Centre will offer a cutting-edge MSc in Responsible Tourism from February 2014 designed for professionals wanting to make a difference in tourism it will enable Masters students to learn …

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Sep 09

Bid for and manage sustainable tourism projects better- one day conference in Brussels

Learn more about project management methodologies and how they make a difference in sustainable tourism projects in this half day conference in Brussels on 19th September. With presentations from EU officials in the Lifelong Learning programme and the Tourism Unit at DG Enterprise and UNEP amongst others, this is a small informal showcasing and networking …

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Aug 28

International Conference on RT in Barcelona 200+ booked

More than 200 delegates and speakers, form more than a dozen countries, have now committed to be in Barcelona for RTD7 in the first week of October. Keynote speakers include Jane Ashton, Head of Sustainable Development at Tui Travel PLC, Gerard Brown, Director of Tourism at Routes, Pere Duran, General Director of Barcelona Turisme, Dr. …

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Aug 14

Human trafficking- guidance for hotels

The International Tourism Partnership (ITP) has produced a guide to help hoteliers understand human trafficking and forced labour – what it is, how it may affect them and what actions they can take to reduce the risk of trafficking in their businesses. Human trafficking has to stop and we as an industry have to use …

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Aug 02

Orphanage volunteering- is it responsible?

The Responsible Tourism travel agent responsibletravel.com has temporarily removed all volunteering trips to orphanages from responsibletravel.com responding to concerns raised at World Travel Market in 2011 and 2012 about the unintended consequences of misguided and poorly managed engagement between tourists and vulnerable children in orphanages. Justin Francis of responsibletravel.com argues that orphanage tourism is inadvertently …

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Jul 25

Developing a Heritage Trail in Sierra Leone, West Africa

When you have been working for some time on your ambition to create opportunities for poor communities in West Africa to benefit from tourism, it is an immense privilege to finally be able to work closely with local communities in rural Sierra Leone to put in place a tourism idea that can potentially have a …

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Jun 21

Leadership and Governance for Sustainable Tourism- the first summer school

Tourism professionals are well aware of the economic impact of our sector, and although the EU is promoting it as a vehicle for jobs and growth creation in perfect synergy with the EU2020 strategy (http://ec.europa.eu/europe2020/documents/related-document-type/index_en.htm), tourism is rarely a strategic priority when it comes to funding allocation. Why? Donors are reticent to support tourism investments, …

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May 16

Progress in Responsible Tourism

Progress in Responsible Tourism in being sponsored by ResponsibleTravel.com for the next five years. This means that it is freely available on the internet. We would like Progress in Responsible Tourism to record and debate the progress which is being made in the UK and around the world in the implementation of the Cape Town …

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May 14

Responsible Tourism Conference in Barcelona in October – Early Booking ends soon

The 7th International Conference on Responsible Tourism in Destinations will be opened by the President of Barcelona Province and the Minister for Enterprise and Employment . There is a 25% early booking discount. One of the highlights will be the Conference Field Visit to L’Estartit with the experts who are restoring the local environment and …

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May 13

Responsible Tourism Conference in Kerala in June

Kerala has been in the forefront of Responsible Tourism since the March 2008 International Conference on Responsible Tourism in Destinations was held in Cochin. This Conference is an opportunity to look at what has been achieved in Kerala in implementing Responsible Tourism and to look at the challenges which need to be addressed in the …

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May 03

Responsible tourism communication- new website

Why do so many companies find it difficult to communicate their sustainability efforts? There are many good examples that help us reduce seasonality, increase length of stay and spending opportunities amongst others- and yet so little is written about it. Use it to improve your business, to advice others or to teach: www.responsibletourismcommunication.com Join the …

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Apr 23

World Responsible Tourism Awards launched

The Responsible Tourism Awards turn 10 this year and they are going global. There are 8 categories this year, six of then new. The ICRT is now one of the organising partners. ” We are looking for examples of businesses which are taking responsibility, using tourism to make their part of our world a better …

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Apr 21

Tourism’s contribution to communities and their landscapes – the UK experience, Thursday June 6th 2013

The annual Responsible Tourism Local Economic Development Conference this year focuses on the UK experience of using tourism to create livelihoods for local people, ending with a round table debate on how we get visitors to pay for the landscape they love to visit. Confirmed speakers – there may be more!  Suggestions welcome.   ICRETH, …

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Apr 18

Summer school “Leadership and Management in Sustainable Tourism: Professionalising project management”

Summer School Leadership and Management in Sustainable Tourism: Professionalising project management  Naples, 8-12 July 2013 Suor Orsola Benincasa University of Naples   UNEP, UNDP, NECSTouR, FEST, Leeds Metropolitan University, Suor Orsola Benincasa University of Naples and the Municiality of Frigento are pleased to invite you to the first High Level European Summer School to address …

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Apr 18

Tourism and Poverty Reduction conference, Kerala India, 27-29 June

This is a great opportunity to see what has been achieved using tourism to address local economic development and poverty reduction in Kerala. A programme of field visits is planned to ensure that you get a chance to see the practice. This Conference is being held 27th to 29th June 2013. There is a call …

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Apr 15

Project management for sustainable tourism

Xavier Font trained government, industry and academic representatives in project management for sustainable tourism in Barcelona, part of a EU Lifelong project, on 8-10 April. This is part of a 12 month funded project to create a qualification to professionalise project management in order to reduce the number of donor funded projects that fail, and …

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Apr 12

Fiona Jeffery leaves as Chair of World Travel Market

The news that Fiona Jeffery was to leave her role as Chair of World Travel Market which was announced in March 19th came as a surprise. Fiona was early to recognised the importance of the environmental agenda to the industry and introduced the Environmental Awareness Day to World Travel Market in 1996. She showed leadership …

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Mar 06

Free Project Management for Sustainable Development course in Leeds

Register now for the free three day course, based on the PRINCE2 methodology, in Leeds 10-12 June, and you can opt to take the qualification at Foundation level for PM4ESD- Project Management for Sustainable Development. Register here and learn more about the programme Check dates and availability for courses in Naples, Barcelona and Brussels Download …

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Jan 28

Welcome to Distance Learning January 2013 cohort

13 new professionals start the MSc Responsible Tourism Management journey this January- we welcome a varied team, from tour operators to ex United Nations staff to academics, from as far as Chile and Colombia or as near as Yorkshire itself. We look forward to getting to know them well over the next three years as …

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Nov 30

Reflections on managing a CBT Project

What a difference a few months can make! Some of you may have read my “notes from the field” when I was living in Zanzibar and managing the Zanzibar Butterfly Centre or you may have come along to the talk I gave at the July “evening with”. For those who haven’t or didn’t – the …

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Nov 23

European qualification in Sustainable Tourism Project Management

Project Management for European Sustainable Development (PM4ESD) is a new EU training tool and qualification program that will equip professionals with the tools necessary for effective project management. These individuals will be trained to act as trainers to share this knowledge and expertise across of the European tourism industry and its varied sectors. See www.pm4esd.eu …

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Nov 21

How often are you approached by small scale suppliers, but they aren’t professional enough for you to consider them?

Leeds Metropolitan University and The Travel Foundation are preparing a self-help manual targeted at micro excursion entrepreneurs. The aim is to develop simple guidelines to help these entrepreneurs understand how to be market-ready to sell their excursions to tour operators. We often hear that potentially interesting new suppliers either take up a lot of your …

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Nov 04

Taking Responsibility for the Visitor Economy – Conference in January 2014

Since the banking crisis in 2008 there has been much talk of responsibility and responsible capitalism amongst politicians, business leaders and academics. Although the concept has been more extensively used in the last five years than in the previous ten years it has not been subject to any concerted effort to understand the meaning of …

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Nov 01

Taking Responsibility for Child Protection

 Last month saw the launch of a new networking and campaigning page on “Better Child Protection” – it provides a means of keeping abreast of development in this important aspect of Responsible Tourism. Take a look Does the travel and tourism industry have a responsibility for child protection? It depends what we understand our responsibility …

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Oct 31

World Responsible Tourism Days at World Travel Market

 There are 10 panels on Responsible Tourism issues this year at WTM and the debate on the tourism industry’s response to the challenge of climate change on Wednesday. On Tuesday there are panels on activity tourism; child protection; wildlife, local economic development, social tourism and volunteering and a review of ten years of Responsible Tourism …

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Oct 11

Vegas is green? What is the value of certification?

Las Vegas resorts are apparently environmentally friendly. A hotel in the desert covered with neon lights and swimming pools, providing you have the necessary environmental design and management systems in place. MGM has received six Gold certifications under the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED)- yet this scheme focuses on …

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Oct 08

Shortlist for the 2012 Virgin Holidays Responsible Tourism Awards

We are delighted to announce the Shortlist for the 2012 Virgin Holidays Responsible Tourism Awards 2012, organised by responsibletravel.com Celebrating the shining stars of Responsible Tourism, whether they be niche or mainstream, multinational or micro, resort or B&B, the Awards follow the simple principle that all kinds of tourism can and should be organised in …

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Oct 08

First Gambia delivery of MSc responsible tourism management coming to an end

Leeds Metropolitan University staff and ICRT Associates have been teaching in the Gambia 7 of the modules of the MSc responsible tourism management, providing access and funding for postgraduate education to a team of professionals who aim to make a difference in their country. We are pleased to have now reached the last taught module …

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Oct 02

Responsible skiing conference 31st October

The Second Responsible Skiing conference is announced – Conference to be held in London The ski industry is coming together again on 31st October 2012 to look at how we can protect our businesses and resorts in an unpredictable world and how to create real experiences and communicate effectively with our skiers. Referencing the results …

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Oct 01

Progress in Responsible Tourism- the journal

The latest editon of Progress in Responsible Tourism, the industry-relevant journal edited by Harold Goodwin and Xavier Font, has been published with: Green Growth and Travelism: A New Paradigm Geoffrey Lipman, Terry DeLacy, Shaun Vorster, Rebecca Hawkins and Min Jiang Promises and Progress: International Benchmarking on Sustainable Tourism Hermione Nevill, International Finance Corporation and ICRT Alumni …

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Sep 29

TUI Launches its Sustainable Holidays Plan

TUI Travel plc has launched its Sustainable Holidays Plan 2012-2014 Spreading Smiles with specific commitments for destinations, colleagues, carbon and customers. TUI has also published its 2011 Sustainable Development Report. where progress to date can be reviewed. TUI have also launched two educational resources on Holidays Forever: Eco-travellers / For schools

Sep 29

“Towards Travelife” project pilots new approach with Kuoni hotels in Gran Canaria

The UK Travel Foundation has recently awarded funding for a project working with Kuoni to pilot an approach to facilitating sustainability performance improvements in their hotels in Gran Canaria. The aim is to provide bespoke mentoring support to five participating hotels over a one year period in order to increase their capacity and motivation to …

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Sep 28

Taking Responsibility for Child Protection

The Responsible Tourism agenda on Child Protection is broad, tourism can facilitate child abuse through child prostitution, trafficking and encouraging begging; issues of neglect and abuse arise within families on holiday fueled alcohol and proximity; tour operators and tourists can unwittingly encourage the exploitation of children by giving to beggars who may have been maimed, …

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Sep 27

World Responsible Tourism Day at World Travel Market

Last year’s WTM World Responsible Tourism Day was the most successful yet, in many of the panel sessions people were standing around the walls and sitting in the aisles – the challenges of success. There is WTMWRTD blog where the issues being featured this year are already being discussed. The full programme is online: activity …

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Sep 27

Myanmar responsible tourism policy now published

In accordance with today`s World Tourism Day and with support of UN and UNWTO, the ‘Responsible Tourism Policy for Myanmar’ is being officially introduced today in Myanmar. With support of the Ministry of Hotels and Tourism, the Myanmar Tourism Federation and the German Hanns-Seidel-Foundation nearly 350 tourism stakeholders from the private and public sectors met …

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Sep 24

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Voluntourism guidelines from the International Ecotourism Society It’s big business, but it is unregulated and often things go horribly wrong, both for the hosts and the well meaning volunteers. The ICRT welcomes that TIES has released guidelines for voluntourism and hopes that industry self regulation will contribute to make essential short term improvements. However this …

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Sep 20

Visitor Giving conference- 17-18 October, Windermere, UK

Learn how to set up and run Visitor Giving and raise money to support your conservation, environment and community projects at our practical 2 day training conference in the Lake District. Also known as ‘Visitor Payback’ or ‘Visitor Gifting’, this simple fundraising method has enabled many tourism destinations and conservation organisations to raise much needed …

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Jul 17

CSR in cruising industry internship

You will be part of a team researching the cruise industry’s CSR policies, including mechanisms to implementate and control those policies in the field. The outcome of our team’s study will be the benchmarking of the key 10 cruise brands with most importance to European cruise passengers, comparing corporate commitments, environmetal, labour, socioeconomic, tax evasion, customer engagement …

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Jun 25

RTD6 concluded in London’s prestigious South African Embassy

Over 100 delegates participated in the last of four days of Responsible Tourism in Destinations conference as side event of the Rio+20 conference. This last day took part South Africa House, on Thursday 21st of June. The programme is included below and the video recordings will be available as soon as possible TOURISM – TAKING …

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Jun 21

RTD6 in figures

As we enter our last day of the Responsible Tourism in Destinations conference in London’s South African Embassy, we can now reveal the figures from the previous three days in Sao Paulo (18-20 June) as: 41 speakers 183 delegates 19 volunteer students 21 nationalities 14 days of media presence (until june 20th) 16 million people …

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Jun 08

Why do donor funded tourism projects succeed or fail?

The ICRT preparatory document for Rio+20, and the 6th Responsible Tourism in Destinations (RTD6) conference is now available to download. Both events will discuss what have we learned in 20 years of funding projects for sustainability. This report will help tourism professionals in RTD6 Sao Paulo (18-20 June) openly reflect on the efficacy of our …

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Jun 04

The UNWTO engages with Mugabe over annual conference- and starts a major media frenzy

What is wrong with the UN World Tourism Organization, and how can  their sustainability initiatives have any credibility when they endorse Zimbabe’s president Robert Mugabe as a world leader of tourism? That’s been the message in the media all of this week. The UNWTO’s 20th General Assembly will be hosted in Zimbawbe in 2013, and …

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Jun 03

Place friction and micro-businesses in Ethiopia

One of the nice things about spending a couple of weeks working overseas is the opportunity to catch up on your reading. I am currently in Addis Ababa working on the Entoto City View Development Strategy, and in my spare time am re-reading Professor Nabeel Hamdi’s fascinating book ‘Small Change’.  An architect by training, Hamdi …

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May 28

Team update

Brief update for May 2012 from the ICRT team based at Leeds Metropolitan University: Prof Harold Goodwin has been approached to lead a team working with public and private sector in Myanmar to produce a Responsible Tourism policy. He also carried out a short World Bank consultancy on enabling economically poor people in Georgia to …

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May 22

Poor response to market needs in equestrian tourism

Many horse-related enterprises demonstrate poor ability to respond to market needs; many riders lack confidence in using the public rights-of-way network in open countryside; and a key reason for engagement in horse-related leisure is to create a self-identity as a rider and therefore to fulfil ‘belonging’ needs as well as the ‘nurturing’ need of caring …

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May 03

PhD Bursary – fixed 3 year term full-time, £13,590 per year (UK/EU fees)

Closing date: Friday 8 June 2012 The scholarship is part of the International Centre for Research in Events, Tourism and Hospitality (ICRETH), at Leeds Metropolitan University. Contact: Professor Rhodri Thomas (Centre Head). To request an application form and for further PhD application criteria please contact researchstudentadmin@leedsmet.ac.uk, quoting both ‘Carnegie October 2012 Bursary‘ and the Centre …

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Apr 24

UNWTO capacity building in Lithuania

Following the request of the Ministry of Economy of the Republic of Lithuania, the United Nations World Tourism Organisation (UNWTO) recently organised the first phase of a three-phase capacity building course on “Tourism Destination: Policy and Management”, in collaboration with the Lithuania Ministry of Economy and the UNWTO.Themis Foundation. We were delighted to have been …

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Apr 24

There is a Difference between Sustainable and Responsible Tourism

Over the last couple of years the phrase “Sustainable and Responsible Tourism” has gained currency. But they are not the same thing, there is a broad agenda of sustainability issues, with the latest example being the long lists are constructed by the European Union with its draft “European Charter for Sustainable and Responsible Tourism“. Responsible …

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Apr 23

Can Sustainable Tourism Include Flying?

Four highly acclaimed academics and editors argued for and against the topic of Can Sustainable Tourism Include Flying? Making the case for the yes argument was Valere Tjolle and Dr Davina Stanford. Valere is Sustainable Tourism Editor for the world’s largest global online community for the Travel and Tourism Industry: TravelMole while Dr Stanford is …

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Apr 03

The Wales Green Marketing Toolkit is now available

The Green Marketing Toolkit with Welsh examples is now available. This document collects the experiences of a number of companies in marketing and communicating their green credentials, usually with small budgets and tentatively, to see what impact it will have. We aimed to capture what small firms can do when they get inventive and share …

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Apr 02

Chile plans a sustainability management and marketing strategy

The Chilean government has contracted Dr Xavier Font to develop a feasibility study on matching the supply and demand sides for sustainable tourism, in an ambitious programme that aims to develop sustainability tools and upgrade industry practices both in the operational and communication/marketing sides of responsible tourism. In parallel, the project will develop a sustainability …

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Mar 26

CSR and the meetings industry

A team based at Leeds Metropolitan University has been undertaking a major survey on the meetings industry’s attitudes towards, and engagement with, Corporate Social Responsibility (CSR) for Meetings and Professionals International (MPI). In a double-header event this week, my colleague James Musgrave and I (Simon Woodward) released the latest findings at Confex and ITB respectively. …

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Mar 01

What drives some hoteliers be sustainable? Evidence from Egypt

What motivates firms to adopt environmental management practices is one of the most significant aspects in the contemporary academic debate in which the review of the existing literature yields, with an obvious contextual bias towards developed world, contested theories and inconclusive findings. Providing a unique model that brings together the individual and organizational levels of …

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Feb 28

Using a comic to communicate your sustainability work

The Royal Continental Hotel in Naples (Italy) has been working to be more sustainable between 2008 and 2010. When they had achieved a certain number of results, they decided to promote these through a comic, in English and Italian, called “Mr Royal- respect and save the environment”. It is the first time I have seen …

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Feb 10

Responsible Tourism becoming mainstream?

Flight Centre is looking to capitalise on the trend to responsible tourism with the acquisition of Canadian company GoVoluntouring, which specialises in volunteer tourism. GoVoluntouring Founder & CEO Aaron Smith says “The sheer breadth of distribution will make Flight Centre’s GoVoluntouring a massive change agent.” Smith will remain as Business Leader, based out of Flight …

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Feb 07

Benchmarked CSR practices of 10 top leisure hotel groups

As increased stakeholder pressure requires companies to be transparent about their CSR practices, it is essential to know how reliable corporate disclosure mechanisms are. This study benchmarks CSR policies and practices of ten international hotel groups of importance to the European leisure market. We found that corporate systems are not reflected on operations, environmental performance …

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Dec 11

2011 in Review

2011 has been a good year for Responsible Tourism. In April in a spirit of Ubuntu, with cakes and ale, we celebrated ten years of Responsible Tourism. When Justin Francis and Harold Goodwin launched ResponsibleTravel.com there was much scepticism and some laughter, although that faded away some time ago. ResponsibleTravel.com has played a major role …

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