The staff and associates of the ICRT have a very broad range of experience and expertise in training, particularly focused on working with people in the tourism industry, in government, in academia or conservation. We have run tailor made training on Responsible Tourism for the Association of Independent Tour Operators and a number of companies including Exodus and The Adventure Company.
We can offer any of the material taught in the MSc as intensive short courses taught anywhere in the world and people can complete the courses as CPD or if they register formally with the university and satisfy the coursework requirements they can earn credits towards a Masters. We recognise that courses often have a greater impact on practise when a group of professionals form different stakeholders have a shared experience of a practise oriented courses.
- We are currently working with the Federation of Tour Operators to develop training materials for the UK industry on Responsible Tourism Management
- We have written a sustainable tour operator management guide for UNEP, and delivered in the UK, Belgium, Italy, Jordan and Nepal amongst others
- We also teach sustainable supply chain management applied to hotels and destinations, for example for the Colombian Hotel Association on behalf of the World Tourism Organisation
- We have taught 3 and 5 day intensive courses on tourism, local economic development and poverty reduction in Bolivia, Honduras, Rwanda, South Africa, Tanzania and The Gambia
- We worked with Heidi Keyser of ICRT South Africa to provide a high –level training course on Responsible Tourism for university academics in South Africa
- In The Gambia we have run intensive short courses for Gambians and international participants on Local Economic Development and Pro-Poor Tourism; Achieving Responsible Tourism in The Gambia; Responsible Tourism in Destinations
- Other training includes ecotourism planning for Conservation International, in Gabon; database and internet marketing for small tourism firms in Southern Africa; environmental management systems for Instituto de Hospitalidade in Brazil; and Corporate Social Responsibility and environmental policy training with Association of British Travel Agents (ABTA) and Tourism Concern
We can tailor the following training workshops according your company’s needs, with our preference being change management workshops. In the UK we tend to work with the private sector directly while overseas we often partner with a host organisation (association, NGO, government or donor) to develop strategies for the companies being trained to implement the changes suggested in the workshop, providing assistance before and after the event for maximum effectiveness, and promoting an accountability and monitoring process. We can offer the option of taking four modules as part of a Professional Diploma in Tourism Management.
1. Responsible tourism management
2. Pro-poor tourism
3. Planning
4. Marketing
5. Product development
6. Ecotourism
7. Tourism in protected areas
8. Wildlife tourism
9. Financing conservation through tourism
10. Management systems
11. Tour operating
12. Business plans for new tourism companies
13. IT and revenue management
14. Tourism education and training
15. Corporate Social Responsibility
16. Heritage tourism
17. Events as destination marketing tools
18. Sustainability management for accommodation
19. Developing sustainability and quality certification programmes
20. Retailing for tourism development
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